Love Mind has zero tolerance for child sexual abuse and exploitation. Creating, uploading, sharing, requesting or linking to child sexual abuse material (CSAM) is prohibited, as is any conduct that sexualizes or endangers minors.
Adults only
Love Mind is only for people aged 18 or over. We ask for date of birth at registration and we delete minors' accounts as soon as we detect them.
What is prohibited
- Child sexual abuse material in any format, including material generated or altered with artificial intelligence.
- Contacting minors for sexual purposes or gaining their trust for that purpose (grooming).
- Sexual extortion of minors and soliciting images.
- Trafficking, sale or exploitation of minors.
- Normalizing, promoting or defending the abuse of minors.
- Using Love Mind to gain access to minors through another person.
How we act
- We treat these reports with the highest priority.
- We remove the content and block the account as soon as we have actual knowledge.
- We retain the information the law requires for the investigation.
- We report confirmed material to the National Center for Missing and Exploited Children (NCMEC) or to the competent authority in each country.
- We permanently ban the person responsible.
How to report
- Within Love Mind, with the report button.
- With the report form, choosing “Minors at risk”.
- By email to seguridad@lovemindonline.com.
- Directly on NCMEC's CyberTipline or to the police in your country.
Do not download, forward or save screenshots of the material: doing so may be a crime. Only say where you saw it.
Child safety point of contact
Person in charge: Love Mind safety team. Email: seguridad@lovemindonline.com. This team knows our review procedures and can act when necessary.
Compliance
Love Mind complies with the child safety laws applicable in the countries where it operates. We review these standards at least once a year.